This is all my fault, it really is... Fool me once, shame on you... Fool me twice, shame on me... Fool me a bunch of times... I'm just an idiot. Comcast has been a thorn in my side since I got it, and it doesn't appear that things are getting any better... the real question is why I don't get rid of it, and I don't have a great answer for that, other than laziness.
The focus of my rant today is this 'New Comcast Experience... Xfinity... new Channels, etc, etc...' Comcast is offering major 'upgrades' to it's service and channels, but once again, I'm getting screwed by them because of it.
First, Comcast announced that it is making changes to the channels... basically, if you don't have a digital box hooked up, you will be losing more than a half of the channels you currently receive.
In the past, if you have a TV with no digital box... you can hook it up directly to the cable and instantly have channels 2-77 (approximately.) With the new changes, you will only have channels 2-20. They are taking away more than 50 channels. Thanks a lot Comcast.
Their solution is to provide free digital boxes for the TV's that don't already have a box. Sounds OK... but No, it's not. They will only provide 2 free boxes (any more than that and they charge you more per/month.) I currently have 3 TV's that aren't hooked up to a box, so 1 of those will have to go without any good channels (I sure as fuck am not going to pay more money per month.)
The second problem with these boxes, they are another bulky device that I have to hook up and they have tons of new wires and a new controller. One of our most watched TVs in the house is the kitchen TV, but I don't have any room for a box in there, nor do I want wires hanging all over the place in the kitchen. Thanks again Comcast.
Overall, it's a bunch of crap. I understand they wish to look to the future and upgrade everything (which they need to do just to compete with other services/devices that have leapfrogged them,) but I'm getting screwed once again.
I say it time and time again, but this really may be the final straw and when next Football Season comes around, I hope that I wise up and jump back on the DirecTV bandwagon, where I have never had as many issues as Comcast has given me.
I apologize for the trouble.
ReplyDeleteWe are transferring the analog channels to digital to create more space and so that we can add many more channels in the future. As a result, we’ve made the first 2 converters available to our customers at no charge. Anything after 2 is available at a minimal rate.
I can check with my contacts for any promos that will allow you to get the converters for all your TVs and save you more money. Please send us the phone number linked to your account and a link to this page.
Regards,
Mark Casem
Comcast Corp.
National Customer Operations
We_can_help@comcast.com